Reference

Clear legal terms before you join

Your stmtka legal centre keeps the terms that govern account access, privacy, cookies, wallet records and game-session logs in one place, including records tied to Baccarat, Rocketon and…

India account termsPrivacy choicesCookie controlsUPI record contextContact paths
stmtka Clear legal terms before you join
CONTACT ROUTES

Reach us about legal matters

Legal questions can be time sensitive, so we separate policy queries from routine account help.

Policy email Use the legal contact address on stmtka.com for questions about terms, privacy rights, cookie choices, or account records. We route these messages separately from lobby chat so your request reaches the correct team.
Account chat If your legal query starts with a live account issue, open chat after signing in and ask for policy help. The team can attach your session reference before moving the matter to the legal queue.
Wallet references For UPI, Paytm or PhonePe record questions, share the payment reference, date and account email. We compare the wallet entry with internal records before sending any reply about status or correction.
DATA CARE

How we handle legal records

Our legal handling starts with collecting only the records needed to run your account, protect access, process wallet activity, and answer disputes.

Account data

We store account details you provide, sign-in records, device signals and security events. These records help us confirm ownership, investigate access concerns, and answer legal requests tied to your account history.

Cookie choices

Cookies support sign-in, language preference, session continuity and risk checks. Where choices are available, you can adjust non-essential cookies without changing the legal terms that apply to your account.

Payment records

UPI, Paytm and PhonePe references are stored with timestamps, amount fields, account identifiers and status entries. We use these records to reconcile wallet activity and respond to lawful payment-related questions.

Security checks

We may verify email access, device changes, unusual sign-ins and withdrawal requests before releasing account data or making record changes. These checks reduce the risk of a third party acting as you.

Retention periods

Some records are kept after closure when payment reconciliation, dispute handling, fraud prevention or legal duties require it. When those reasons no longer apply, we remove or anonymise records through scheduled processes.

Change requests

You can ask us to correct account details, update contact data or review stored records. We may need identity verification and may decline changes that conflict with payment records or legal duties.

Legal answers before account access

These answers explain how legal terms affect your account, records, wallet history and privacy choices. They are written for India readers using the same account flow you see on stmtka.com. If your issue turns on local law, availability or eligibility, our support team will review the location and account facts before responding.

The current terms on this page apply when you create or use your account. Access and eligibility depend on local law and are available where local law permits, so your location may affect account features.

We keep account details, sign-in records, payment references, session history, support messages and security events. These records help us answer disputes, verify ownership, reconcile wallet entries and meet legal duties where they apply.

Yes, you can contact us to request access to stored records or ask for corrections. We may verify your identity first and may keep certain records unchanged when payment history or legal duties require accuracy.

Wallet references are treated as account records. We store transaction identifiers, dates, amount fields and status entries so we can reconcile payments, answer account questions and check whether a correction is supported.

Cookies help with sign-in, preferences, session continuity and security checks. Where optional choices are offered, changing them does not remove the account terms, privacy duties or payment record rules that still apply.

If local law does not permit access in your location, we may decline registration, restrict use, suspend features or close the account. Any remaining account questions are handled through the legal contact path.

Use the legal contact route on stmtka.com and include your account email, event date, payment reference if relevant, and a short description. We review legal complaints separately from routine lobby support.